Give us a call
The Customer Care department is available Monday through Friday between 5:00 a.m. and 9:00 p.m. PST for parts price inquiries, order placement, and general information pertaining to service and parts. Customer care may be reached at 1-800-526-4810.
Email us
Technical questions
Technical Service is available for technical information, installation assistance, application questions, training, and equipment service.
Call our customer care team at 800-526-4810 and they will put you in contact with a Waterjet technician, or call 800-446-3569 to choose from a list of departments to speak with.
Emergency support
Technical Service representatives are on-call during non-business hours to handle emergency technical questions and help with troubleshooting. After-hours calls are routed to technical service personnel via an answering service.
Technicians can be reached by dialing our customer care number 800-526-4810 Monday through Friday between 5:00 a.m. and 9:00 p.m. Pacific Standard Time, and Saturday and Sunday 6:00 a.m. to 9:00 p.m. Pacific Standard Time.
*Emergency service is not available on major U.S. Holidays.