1.800.526.4810

GENUINE FLOW PARTS

Contact Us

Monday–Friday   |   8:00 a.m.–8:00 p.m. EST

1.800.526.4810


Customer Care

The Customer Care Department is available for ordering spare parts, parts price inquiries, customer inquiries, and providing general information pertaining to customer service and spare parts issues. They may be reached at 800.526.4810.

For inquiries on new cutting or cleaning systems, contact Flow's Marketing Department at 800.446.3569.

Emergency Customer Care

Customer Care representatives are on-call during non-business hours to handle emergency shipment requests. Calls are routed to customer service personnel via an after-hours cell phone. Domestic emergency part shipments are possible Monday through Friday between 5:00 p.m. and 9:00 p.m. Pacific Standard Time, Saturday and Sunday 6:00 a.m. to 9:00 p.m. Pacific Standard Time. A $150 expedite fee and a minimum $155 courier service fee are applied to all after-hours shipments.
*Emergency service is not available for international shipments.
*Emergency service is not available on major U.S. holidays.

Technical Service

Technical Service is available for technical information, installation assistance, application questions, training, and service of equipment.

Emergency Technical Service

Technical Service representatives are on-call during non-business hours to handle emergency technical questions and help with troubleshooting. Calls are routed to technical service personnel via an answering service. Technicians can be reached Monday through Friday between 5:00 p.m. and 9:00 p.m. Pacific Standard Time, and Saturday and Sunday 6:00 a.m. to 9:00 p.m. Pacific Standard Time.
*Emergency service is not available on major U.S. Holidays.

 

 

Hours: 
Monday–Friday 5:00 a.m.–5:00 p.m. PST
8:00 a.m.–8:00 p.m. EST

Flow International Corporation

23500 64th Avenue South

Kent, Washington 98032

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